Flick Electric

NZ's Fairest Power Deal, driven by technology


Flick Electric


2020 – 2021




Sales, Service, Marketing Cloud

A disrupter in the energy space, Flick Electric drive their sales, customer success and marketing from Salesforce.

Flick Electric had a range of tools and data silos and wanted to improve its customer engagement and market share. They already had Salesforce CRM but there was a lot more potential for what it could do. They asked us to undertake a strategic approach, partnering closely with them, to help them identify a roadmap for long-term success.

We built them a new contact center setup. This includes case management, online knowledge bases, telephony, email automations, macros, reporting and more. We also rolled out Salesforce Marketing Cloud which is taking them on a journey to more personalisation and traceability of marketing efforts.

We continue to work closely with Flick Electric to innovate and improve internal efficiency, so they can offer even better energy solutions.

More customer success stories

Workbridge – Nonprofit Cloud

Workbridge wanted to run a pilot program to help refugees. They wanted to be able to track applications, funding requests, training, and vacancies. This was a perfect fit for Salesforce’s newly released Nonprofit Cloud.

Read Story

Life Flight

Exceptional fundraising results with strategy and automation:
* Best fundraising year ever (by far)
* 25%+ reduction in admin time
* Fundraising Excellence Award 

Read Story

Habitat for Humanity

They had aspirations for engagement and efficiency. They want to better personalise and target people on certain fundraising campaigns. They wanted to enable more self-service and automation for their volunteers. They wanted to save on admin time to free up their team to focus on creating a powerful impact in the community.

Read Story