Salesforce Support Champion

Our Approach

We take attitude and aptitude over experience. If you think you might have what it takes then fill out the short application form and we can grab a coffee and figure out where your sweet spot is and how it could align with us.

The Role

At GravityLab we design, build and rollout leading Salesforce solutions for our client organisations.  We are an exciting social enterprise and we are doing our bit to make a difference in this world.

A role you will really love

We are looking for dynamic Salesforce problem solvers to contribute to our growing team. This position can be adapted around your strengths and passions, and will include:

  • Understanding client needs both in the short and long term
  • Helping people to better understand how to use Salesforce and get the most out of it
  • Adapting or creating automations
  • Working with a small project team where you can guide as well as implement
  • Leveraging your qualifications and Salesforce know how.
  • Working on a wide range of interesting clients: zoos, fintechs, global start-ups, education, impactful charities and more.

Your strengths

Business process – Being someone who is process orientated, you understand organisations and businesses, easily finding better ways of working, with an eagerness to implement tangible change. You listen to your client’s needs and are keen to develop and embrace healthy feedback.

Problem Solver – You are fast-thinking, analytical and web-savvy, with an aptitude for technology.  You keep up with the latest digital trends, tinkering with new tools, and can easily alter JavaScript or CSS to make a web page more responsive.

Self management – Your experience managing your time is solid, and your task-focused, detailed approach allows you to make powerful, informed decisions.  You know how to communicate with simplicity, love helping others and seeing them thrive.  Your strong technical skills, combined with some project management or support experience, means you have the skills to help others do this.

Salesforce – Salesforce CRM is a passion of yours and experience, along with your certifications, has ensured you can discuss new releases, communities, analytics, governance limits, security, platform events, object collections and integrations.

The team and culture you’ve been seeking

We’re dynamic, driven and on an upward growth trajectory, so team fit is essential. If you join us, you’ll be joining a team where you:

Are valued.  We love people, will value you and help you thrive. We care more about our team than anything else. We want to know what things matter to you in life, family, friends, justice, equality and then we will help you excel where it matters most to you. We know if we look after you, you will look after our wonderful customers.

Value others.  We do what is right and what is the best thing for the world and for a client. 

Have authentic integrity. We are authentic and radically honest. If you don’t gel with a prospective customer, we don’t take them on. If we don’t think our solution is the best for the customer, we recommend a competitor. 

Work with the A-team. We only hire ‘A’ players, so you work with and learn from the best.

Thrill customers. It’s all about doing great work without exception. Our clients show us that what we do – they love, and this matters to us.

Upskill and learn.  We value development. You will quickly be encouraged to learn across a range of solutions.

Flexibility comes standard. You are adults and we want you to work at your best. Family time, flexible working and remote work from home are all options.

This role is suitable for someone who understands Salesforce and real-life business process. 

This role has an abundance of growth potential, so if this opportunity has ticked the boxes you’re wanting ticked, apply below.


Apply Now