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A strategic direction that is clear cut, empowering and results orientated. You will gain deep insight into the why and how behind what you should be doing. We either do this from a revenue-generating or technology perspective, both grounded in what you need to deliver your customers in the long term.

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Based on your clear direction design processes that align with your vision and customer decision journey, identifying: objectives, process steps, outputs and key performance measures.
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Daniel Howell

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Fallon Savery

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David Smith

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Latest Case Studies

Retail NZ

Retail NZ is a membership organisation, designed to support Retailers with a range of products and services including advice with employment & consumer issues, help with resolving disputes, resources and advice on any issue relating to their members’ businesses.

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Latest Posts

COVID-19: Integrating My Vaccine Pass Scanning Into Salesforce

With the recent requirements from the NZ Government to implement My Vaccine Pass scanning, it’s become more important than ever to have a digital strategy that enhances your customers’ experiences, rather than putting roadblocks in front of them. Whether you want to pre-validate your customers’ My Vaccine Pass before they arrive at an event, or integrate a QR code scan into your existing sign-in process, GravityLab can offer options to facilitate an integrated solution using your existing customer data.

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