Duke of Edinburgh has a rich heritage across Canada since 1963. Their core purpose is to challenge, empower and recognize young people between the ages of 14 and 24. They do this by taking young people well beyond the traditional classroom four-walls and helping them discover a talent, trait or passion at which they can excel, giving them the confidence to take their future in stride. <\/p>\n\n\n\n
Based on the work GravityLab had completed for Duke of Edinburgh New Zealand, Australia and the UK Canada reached out to automate their processes.<\/p>\n\n\n\n
They were looking for long term growth in four key areas<\/p>\n\n\n\n
1. Fundraising<\/strong><\/p>\n\n\n\n We helped increase their fundraising through:<\/p>\n\n\n\n 2. Licence Management<\/strong><\/p>\n\n\n\n We set up custom processes to track the licensing of award units and track their renewal\/expiration.<\/p>\n\n\n\n 3. Registrations and Payments<\/strong><\/p>\n\n\n\n Simliar to what we did for other countries we helped streamline and automate their membership management. This included:<\/p>\n\n\n\n 4. Service and support<\/strong><\/p>\n\n\n\n We focused on excellent customer service and provided:<\/p>\n\n\n\n \u201cWorking with GravityLab is a great way to start your Salesforce journey. Their team provided us pivotal insight, technical knowledge and tools to have an exception implementation.\u201d<\/strong><\/p>\u2013 Troy Herman, Programme Director<\/cite><\/blockquote>\n","protected":false},"excerpt":{"rendered":" Full digital transformation from fundraising to running operations and service and support.<\/p>\n","protected":false},"featured_media":1162,"template":"","acf":[],"yoast_head":"\n