Our team
He is well versed in non-profits and making a tangible difference in the world we live in. He has worked with NZ’s largest charities and has lived in Africa for two years developing the finance systems of local and international NGOs.
He brings a depth of knowledge to process design sessions and can turn abstract concepts into a technical reality. Daniel can’t wait to use his analytical prowess and digital business insights to be a force for good in your organisation.
Amanda is our Director of Revenue Consulting. She helps across the full spectrum of revenue generation including sales, marketing, technology, people and strategy. Within executive roles at Xero, Vend and Crimson Education, and deep experience as a sales and marketing leader, she helps teams thrive across multiple divisions and countries.
Her expertise is in building a strong foundation to ensures companies can accelerate their growth to the next level. This dovetails beautifully into our business process automation work. Amanda is also a brilliant, personable coach with a unique ability to quickly assess performance gaps, formulate a strategy and execute an effective outcome to achieve rapid results.
Amanda is also an active person who loves to exercise, travel and spend time at the beach.
Erin is a seasoned product leader and expert with 12+ years of Salesforce experience . She specialises in helping businesses prioritise their strategic goals and achieve real-life digital transformation.
Erin’s deep understanding of the Salesforce platform allows her to provide clients develop a cohesive vision, strategy and roadmap that continuously delivers value to their customers over the short to long term.
Erin was a key leader at Macquarie Bank through their digital and agile transformation. She wrote the first Salesforce & CRM Strategy for the Banking and Financial Services division, had technology leadership roles in both Personal & Business banking, and lead the strategy, design and launch of the Macquarie Bank Broker portal on Salesforce Experience Cloud. She has founded two businesses and has had senior product leadership roles in e-commerce and building energy management.
When she’s not geeking out on tech you’ll find her looking after her dog or trying to be a great mum for her little girl.
Briony is a Project/Product Manager who found her calling in enabling teams with technology so they can spend more of their precious time doing their best work.
With experience working in a high growth global EduTech start-up, Briony has a bright, creative, get-things-done attitude that is driven by both people (first), and numbers (second).
She has held roles which have been fundamental in major system implementations and designing solutions that have empowered teams across the global business.
David is a technological superstar. He has led top IT and Salesforce projects for over ten years. He has the unique ability to look across the business objectives, see the opportunities in strategy and make complicated technology stacks simple.
He’s worked on large projects for Vend and Harmoney being a leading factor around their speed to market and development efforts. When he’s not on one of his laptops you’ll find him taking his son to rugby or enjoying a cheeky martini.
David is looking forward to helping you navigate the world of technology to choose the right products and back the right approaches.
Paul is an experienced sales executive and entrepreneur. His passion and focus have always been transforming customer relationships and service delivery.
He loves to shape business strategies that are informed by customer needs, keeping abreast of evolving market demands and business requirements to ensure that solutions created directly enable business success. As a people leader, he builds confident, engaged, and highly skilled sales teams by establishing working environments centered on cultures of accountability, autonomy, and collective decision-making.
When not making businesses truly successful, you will find Paul spending quality time with his three children after surviving another morning ice bath.
Ben is passionate about creating value through technology. His comes from a diverse professional background, including co-founding a nonprofit, managing large-scale renewable energy project developments, and delivering a number of end-to-end salesforce implementations. This experience, combined with his ten years in the Salesforce ecosystem, enable him to deliver valuable outcomes to businesses and users alike. He is well respected in the ecosystem with his Architectural prowess from Marketing Cloud, Sales, Service, Sustainability, Integration and more.
In his spare time, you will find him spending time with family, playing guitar, or making mistakes on his latest woodworking project.
Ben is looking forward to using his knowledge and experience to deliver awesome value to your organisation.
Leslie has over a decade of experience in IT, including 10+ years specializing in Salesforce. Her adaptability to transformative changes in technology and methodologies through the years has equipped her with the skills to excel as an effective Solution and Technical Architect, capable of steering strategic planning, solutions, and project implementation.
Leslie has led projects spanning industries such as Telecommunications, Consumer Goods, Airline, Health, and Energy, and delivered business process solutions on the Sales, Service Cloud, and Experience Cloud space under highly integrated technology landscapes.
Leslie’s passion for Salesforce lies in problem-solving, process improvement, and creating scalable, flexible solutions. She is driven by the sense of accomplishment of addressing business challenges and embracing continuous learning.
Mark is a problem solver at heart and has a keen understanding of logic and delivering on ideas. He’s always looking to excel and improve on every deliverable for our clients.
He is New Zealand’s most experienced Salesforce consultant for nonprofit builds.
Before his life of Salesforce he was a touring musician and is a classically trained guitarist. These days you might glimpse him performing jazz or acoustic acts at various venues around the country.
Steve is an all-round performer with a passion for seeing clients thrive. He loves to really understand client needs and is an advocate of the Salesforce ecosystem. He has led large IT projects across the globe from England to Singapore. He has the knack of making business outcomes a reality through robust software and process design.
In his spare time you would find him exploring the great outdoors with his three beautiful children.
Steve has a wide product knowledge and brings passion and a can do attitude to every engagement. He is willing to go the extra mile to keep everyone happy.
Glen has experience across a wide range of marketing technologies. He has had roles as Director of Marketing Technology, Product Director and Marketing Cloud Solution Architect.
His journey started with coding and he’s since held roles throughout the software development lifecycle, including actually building a multi-channel Marketing Automation platform.
He loves building and integrating tech as well as offering best practice on how to create experiences that make a real difference with Marketing Cloud. He is a rare breed that understands marketing and customer engagement as well as data and tech.
When not playing with tech, Glen likes to cook, paddle surf, and collect bike packing gear that he hopes to one day find a use for.
With almost 10 years of experience helping global marketing teams with their automation needs, Annette knows how to make technology work for the marketer.
She loves improving processes and cares about creating efficient, flexible and scalable solutions that empower clients to deliver great customer experiences and meet their organisational goals.
In her spare time Annette enjoys cooking, reading, crafts and relaxing with her family and cats.
Jessica is an experienced project manager who excels when collaborating with high-performing teams to deliver business value to clients.
With experience in project and product roles in both consulting and start-up environment, Jessica enjoys working with stakeholders to understand the ‘why’ behind each project she works on. This helps her contribute to finding the best solutions for business problems.
During her free time, you’ll often find her pursuing her many hobbies, which include outdoor adventures, reading, knitting, and gardening.
Kerryn has a wide range of experience in business analysis and consulting in the public and private sectors. Having worked in operational, leadership and project roles, she empathises with the impact on operational teams while understanding the needs and constraints of a project.
Kerryn enjoys working collaboratively with stakeholders to understand, analyse and improve their requirements and processes for the future state. She loves getting into the detail as well as engaging with people from any level of an organisation. She really wants her work to deliver tangible improvements to real people. Kerryn describes her approach as organised and methodical with a positive and compassionate attitude.
Kerryn brings a person-centred approach to problem-solving. She always maintains an awareness of the bigger picture, while keeping an eye on the detail and a mind to the future.
Beyond work, Kerryn is a mum and enjoys spending time with her family and friends. She also keeps up a level of involvement in the brass banding world of New Zealand.
Rachel is a Salesforce champion with 10+ years of Salesforce experience and 6+ years as a Salesforce consultant working across multiple industries. Some notable projects include org consolidations, and governance leadership with customers such as NZ Rugby, Canon Oceania, and IAG.
Naturally curious with a focus on continuous improvement, Rachel loves to understand and optimise business processes. She is also slightly obsessed with Salesforce flows and loves to build them or make them more efficient where possible.
When not building awesome flows, Rachel can usually be found volunteering with the bunnies at the SPCA, getting crafty, or injuring herself doing CrossFit.
Pauline is both incredibly clever and incredibly lovely. She is a chartered accountant who felt she could help businesses more in automating business process. She is very good at understanding complicated data structures, solving tricky problems and helping clients make wise decisions based on data.
In her spare time you will find her getting top place in Tetris 99 or trying to win at board games.
Pauline is happy to tackle any problem big or small and is looking forward to understanding your unique needs.
Anna is a professional problem-solver who has made a career out of finding the right questions to ask before tackling complex problems. She’s a data evangelist with a can-do attitude who is excited to help people get the most value out of their CRM.
Her participation in internal Salesforce implementation projects and role as Salesforce product owner at Deloitte has given her experience with project management, change management, data cleaning and migration, and end-user training. She doesn’t have any official Salesforce certs (yet!) but is looking forward to achieving those while at GravityLab.
Anna is originally from Boston, having moved to Auckland after university in 2017. She fell in love with New Zealand and is here permanently, much to the delight of her fiancé Zak, their two cats (Maeby and Griffin), and their new puppy Bo. She’s a pub quiz fanatic who loves picking up new facts and pieces of trivia anywhere she can.
Jarrod has experience in all branches of Salesforce automation tools and loves being able to improve processes for people.
Jarrod initially started his career working in customer service. He grew an interest in automation and became addicted to all things Salesforce and started to learn the platform more in-depth. Now it’s more than just the platform he is genuinely passionate for all things automation and improvement.
During his downtime Jarrod will either be at a music gig listening to live music with friends or riding his bike down at the beach. He has a great interest in physical fitness and staying physically and mentally healthy.
Jared is a lifelong-learner and problem solver with a passion for business automation and helping people get the most out of their SaaS products. His diverse background, which includes experience as a business owner and a professional session drummer, has given him a unique perspective and a real understanding of the benefits an efficiently, integrated CRM system can bring.
Jared is currently 4x Salesforce Certified, with more on the way.
When he’s not helping clients reach their business goals, Jared can be found exercising, playing gigs around New Zealand, or enjoying precious moments with his son.
Meet Oli, a Salesforce consultant on a mission to transform business operations by harnessing the power of platforms, processes, and people. Oli brings contagious enthusiasm, an insatiable curiosity, and a hoard of great stories to every project.
Before embarking on her Salesforce career, Oli honed her skills in various roles within the IT Managed Services sector, including infrastructure engineering, service delivery management, and team leadership. Her expertise extends beyond the tech realm, as she also holds a degree in microbiology and can whip up a mean flat white upon request.
When she’s not diving into Salesforce Trailhead modules, Oli can be found exploring new craft beers, cruising on her motorbike, or chilling out with her cats and a Netflix doco.
Ann Susan is our Junior Functional Consultant (newbie at GravityLab). She was from India and moved to New Zealand 3 years ago to pursue a Master’s degree from Massey University. She is an active member of Auckland Salesforce community and is a certified Trailhead Ranger. She currently holds 2 x Salesforce Certifications and has more on the way.
Her core values include diversity, positivity, patience, and respect. She loves exploring different cuisines and new places (especially beaches). In her free time, you can see her either dancing or painting/drawing or being nagged by Daniel to make her Dosa.
Luke loves to be a part of big changes for good. Originally from Taranaki, he moved up to Auckland where he found his passion for Innovation and Automation. He has internal charity experience as a Salesforce lead in NZ’s largest environment-focused NGO. Since joining GravityLab he is becoming extremely adept at designing and automating business processes, especially in the charity and fundraising space.
In his spare time, he loves to have a jam on the Guitar or Piano. If not, he’s probably at the local Jiu-Jitsu gym trying not to get strangled.
Bom leads the Ronnasit Foundation, a human trafficking prevention agency. He literally runs a team that does investigations and works with local enforcement to rescue the most oppressed.
He is a man with a big heart and is a total rambo. He is involved in armed raids to take down the predators and rescue the abused from sexual trafficking. GravityLab is the principal funder of Bom’s work and we are so proud of what he does.
Gordon is the newest member of the team and is still learning the ropes. Quite literally, which is a power cable, leash or play rope. He has mastered slobbering and licking and is still working on his toilet training.
He has high aspirations, and one day hopes to sleep in a human bed. Beyond being generally adorable he likes treatos and lots of attention.
When he’s not sniffing out the latest marketing trends or crunching numbers, Monty loves to spend his time playing fetch or running through the park.
Despite his youthful energy, Monty is a true professional and brings a can-do attitude to every project. His passion for marketing and his adorable personality make him a favourite among his colleagues both at the office, and the dog park.
Will work for treats.
Meet Lola, our talented Junior Barketing Analyst with a paw-sitive attitude that brightens up the office and the dog park alike. Lola’s expertise lies in sniffing out unique marketing insights and digging deep into data to uncover hidden opportunities. She approaches every project with a wagging tail and a determination that would put most humans to shame.
Lola’s boundless enthusiasm for the world of barketing is contagious, and her charming personality wins over clients and colleagues alike. When she’s not busy analyzing consumer behavior or crafting the perfect marketing strategy, you can find Lola chasing tennis balls or making new furry friends at the local park. Her dedication, combined with her love for belly rubs and treats, makes Lola an indispensable member of our barketing team.
With her wagging tail, floofy butt and adorable puppy eyes, Stella is a true master of pup-lic relations. She’s a natural when it comes to networking and can make friends with just about anyone (even the pesky neighbourhood cat).
When she’s not schmoozing or stealing treats from the kitchen counter, you can find Stella hard at work on her laptop (okay, fine, it’s just a chew toy shaped like a laptop, but she takes her work seriously).
With her boundless energy, infectious enthusiasm, and slobbery kisses, Stella wins hearts and minds on the daily.
