Fergus

Combining technology delivery with CRO coaching to deliver predictable and scalable revenue

Company

Fergus

Date

2019-2021

Industry

Job Management

Services

Sales Cloud and CRO Coaching

Fergus helps trades and service businesses around the world manage the costs of running a trades business, keep jobs on track and find profitability. They are an impressive NZ tech startup that has gone global quickly.

After their in-house Salesforce setup, Fergus have asked GravityLab and RevenueLab to help with their sales processes and systems. 

RevenueLab – we helped map out and reimagine their customer buyer journey and then our leaders provided coaching to their CRO.

Salesforce – we took their basic setup and streamlined and optimised it to boost revenue. This included an audit, shadowing sales team and defining onboarding processes.

The outcome is more predictable and scalable revenue operations.

“Having worked with the team at GravityLab, they have been able to identify and help implement some solid processes in Salesforce. One thing I admire is that they don’t do work for the sake of doing it, there is a real process to make sure we get the best outcome for everyone using our CRM. I now also work with Amanda monthly who is not only helping by implement new sales strategies and sales journeys but assisting me massively with career and personal development.”

Cameron – Head of Sales

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